.user-actions-header-button{display:inline-flex;align-items:center;gap:7px;white-space:nowrap;color:#655638}.user-actions-badge{display:inline-grid;place-items:center;min-width:19px;height:19px;border-radius:10px;padding:0 5px;background:#f0e8d6;color:#756038;font-size:10px;font-weight:650}
.user-actions-region{flex:0 0 auto;min-height:0;border-bottom:1px solid #e9e4d7;background:#fcfbf7}.user-actions-banner{display:flex;align-items:center;gap:10px;padding:9px 30px;max-width:1200px;margin:0 auto;min-height:47px}.user-actions-banner>.icon{color:#9b804b;flex:0 0 auto;width:16px;height:16px}.user-actions-banner-copy{min-width:0;flex:1}.user-actions-banner strong{font-size:12px;font-weight:550;color:#66573b}.user-actions-banner p{font-size:11px;margin:3px 0 0;line-height:1.4;color:var(--muted)}.user-actions-banner p:empty{display:none}.user-actions-banner>button{font-size:11px;white-space:nowrap;min-height:30px;padding:5px 10px;background:#fff;border-color:#e2dbc9;color:#6d5a34}
.user-actions-panel{position:fixed;z-index:45;right:22px;top:69px;width:min(510px,calc(100vw - 44px));max-height:calc(100dvh - 92px);overflow:auto;padding:0 20px 20px;background:#fff;border:1px solid #dedee4;border-radius:13px;box-shadow:0 16px 65px #18202d26;outline:none;scrollbar-width:thin}.user-actions-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:19px 0 15px;background:#fff;position:sticky;top:0;z-index:2;border-bottom:1px solid #ececf0}.user-actions-panel h2{font-size:17px;margin:0;letter-spacing:-.3px}.user-actions-panel-heading>div{display:flex;align-items:center;gap:1px}.user-actions-panel-heading button{font-size:11px;min-height:34px;padding:6px 8px}.user-actions-message{font-size:12px;margin:12px 0 0;line-height:1.6;background:#f5f7fa;padding:11px;border-radius:7px}.user-actions-message:empty{display:none}
.user-actions-list{display:flex;flex-direction:column;gap:0}.user-action-card{min-width:0;border:0;border-bottom:1px solid #e8e8ed;border-radius:0;background:#fff;padding:20px 0}.user-action-card:last-child{border-bottom:0;padding-bottom:0}.user-action-heading{display:flex;align-items:flex-start;gap:11px;margin-bottom:11px}.user-action-heading>div{min-width:0;flex:1}.user-action-heading>div>span{display:block;color:var(--muted);font-size:9px;letter-spacing:.75px;font-weight:650;margin-bottom:4px}.user-action-icon{width:31px;height:31px;border-radius:8px;display:grid;place-items:center;background:#f4f5f8;color:#758398;flex:0 0 auto}.user-action-card h3{font-size:13px;font-weight:600;line-height:1.5;overflow-wrap:anywhere;margin:0}.user-action-state{font-size:9px;line-height:1.4;padding:4px 6px;border-radius:4px;background:#f6f0e4;color:#7d683d;max-width:105px;flex:0 0 auto}.user-action-state[data-state=resolved]{background:#edf5ef;color:#426a4b}.user-action-state[data-state=checking]{background:var(--accent-soft);color:#315c86}.user-action-state[data-state=operator_review]{background:#f0f1f5;color:#68717e}.user-action-description{font-size:12px;line-height:1.6;margin:0 0 12px;color:#69717d;overflow-wrap:anywhere}
.user-action-buttons{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-top:11px}.user-action-buttons button,.user-action-primary{display:inline-flex;align-items:center;justify-content:center;min-height:37px;padding:8px 11px;font-size:11px;border-radius:6px;line-height:1.45}.user-action-primary{background:var(--accent);color:#fff;font-weight:550;text-decoration:none;border:1px solid var(--accent)}.user-action-primary:hover{background:#0055ad}
.user-action-instructions,.user-action-help{margin-top:13px;font-size:12px;border:0;padding:0}.user-action-instructions>summary,.user-action-help>summary{cursor:pointer;font-size:11px;color:#66788a;min-height:29px;line-height:1.6;font-weight:500}.user-action-instructions>p{font-size:12px;line-height:1.7;margin:8px 0 12px;overflow-wrap:anywhere}.user-action-card ol{padding-left:19px;margin:8px 0 13px}.user-action-card li{font-size:12px;line-height:1.7;color:#656c77;margin:7px 0;padding-left:2px;overflow-wrap:anywhere}.user-action-help>a{font-size:11px;color:var(--accent)}.user-action-card .user-action-time{font-size:10px;color:#8b929c;margin:12px 0 0;line-height:1.6}.user-action-card[data-actor=service_operator] .user-action-icon{color:#8b939e;background:#f4f4f6}
.user-actions-region[hidden],.user-actions-panel[hidden],.user-actions-header-button[hidden]{display:none!important}
@media(max-width:1050px){.user-actions-banner{padding-inline:24px}}
@media(max-width:760px){.user-actions-header-button .user-actions-header-label{display:none}.user-actions-header-button{min-width:42px;gap:4px;padding:7px 5px}.header-actions .model-badge{max-width:95px}.user-actions-banner{padding:8px 17px;gap:8px;min-height:47px}.user-actions-banner strong{font-size:11px}.user-actions-banner>button{min-height:33px;padding:5px 8px}.user-actions-panel{right:8px;top:65px;width:calc(100vw - 16px);max-height:calc(100dvh - 80px);padding:0 17px 18px;border-radius:11px}.user-actions-panel-heading{padding-top:17px}.user-actions-panel h2{font-size:16px}.user-action-heading{gap:8px}.user-action-state{font-size:9px;max-width:90px}.user-action-buttons>*{flex:1}.user-action-buttons button,.user-action-primary{min-height:44px}.user-action-description{font-size:12px}}
@media(prefers-reduced-motion:reduce){.user-actions-region *{scroll-behavior:auto!important;transition:none!important}}

/* A customer follows a real service case; operator evidence remains private. */
.utf-service-support{border:1px solid var(--line,#dedee3);border-radius:12px;padding:20px;margin:18px 0;background:#fff}.utf-service-support-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.utf-service-support h3{margin:0;font-size:15px;font-weight:600}.utf-service-support p{font-size:13px;line-height:1.6;margin:10px 0;color:var(--muted,#6e6e73)}.utf-service-support-reference{font-size:11px;font-variant-numeric:tabular-nums;color:var(--muted,#6e6e73)}.utf-service-support .utf-service-support-state{color:var(--ink,#1d1d1f);font-weight:550}.utf-service-support .utf-service-support-dates{font-size:11px}.utf-service-support details{font-size:12px}.utf-service-support summary{min-height:44px;display:flex;align-items:center;cursor:pointer}.utf-service-support summary:focus-visible{outline:2px solid var(--accent,#235fa8);outline-offset:3px}.utf-service-support ol{padding-left:19px;line-height:1.7}.utf-service-support button{min-height:44px;font-size:12px}@media(max-width:760px){.utf-service-support{padding:17px}}